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Web Portal: Connect with more customers


What is a web Portal and website?

A website is a collection of linked web pages while a web-portal is a customized website, a web-based platform that works as a single source for customers, employees, and suppliers. Web-Portal gives a broad array of information such as customer profile, manuals, training, and are organized conveniently for the user to use. When planned correctly, it opens the gateway of information, helping the employees, suppliers, and customers to communicate with your business.

A web portal development helps to control day-to-day processes and enhance your business as well. The best advantage is web-portal is accessible regardless of time and location; it is also desktop and mobile-friendly.

Different types of Web Portal

Personal Portals

A web page is made up of javascript and HTML, and that webpage on a website is termed as Personal Portal. A personal portal gives a pathway and provides the personalized potential to its local user. It runs on a non-standard local web server; thus, it is designed to use various applications, numbers, and middleware to provide services from a series of sources. Also, it can be customized according to the workplace for sharing and collaborating.

Government Web portals

Government web portals are committed for their citizens, for personal use as well as for specific audiences.

Cultural Portals

This web portal collects digital collections of libraries, galleries, and museums. The digitized collection is full of books, journals, recordings, music, diaries, letters, etc. and is based around a specific grouping of institutions.

Corporate Web portals

Corporate web portals were introduced in the 1990s. They are available for personal access to selected information about a specific company. Corporate portals give customers and employees self-service opportunities.

Stock portals

Stock portals are web-based applications that make the process easy to share news, reports, prices, and bids with shareholders.

Search portals

This Portal sums up the results from various search engines to one page.

Property Search portal

This Portal helps to add the data about properties easing up the sale.

Tender Portals

As the name suggests, this is to out a bid on government supplies of goods and services. This Portal is a complete online tendering process, and it provides users to search, modify, submit, and archive the data. Bidders can fill the form online, submit bids, and also know about the tender.

Hosted web portals

 Hosted a web portal is a tool for publishing information, hosting databases, document management, email, forums, and more and automatically custom the generated content from their modules, providing a personalized experience to its users.

Domain-specific portals.

Numerous portals are specific about a particular domain, offering access to related companies and services. It has given access to estate agents, solicitors that offer to transfer the property. Also, clinical trials- specific portals have appeared in the market too.

How Web Portals Help Businesses to grow?

Web portal increases user satisfaction and easy access to data and login. Apart from that web portal has benefits such as:

  • No more back-office administration
  • Easy access to IT licensing options
  • Improved decision making
  • Better communicating hence strong customer-supplier relation
  • Simply integration issues
  • Provide user-friendly portals & services to different domains.

Also read: Web Content

Examples of the best Company website

Bosch Smart home

This custom portal handles returns, warranties, and self-service chat, and host installation videos have helped to achieve the best customer experience. They used Liferay as web portal development.

Airbus helicopters

Airbus helicopter custom portal helps more than 3000 civil & military operators to keep the aircraft operational. Liferay web portal development made a critical porter where operators can see and download documents, warranties, purchase, and track invoices all through one platform. This has a widely enhanced customer experience.

Spire, Inc.

Spire is the fifth largest publicly-traded gas utility in the U.S. Spire took help from Liferay web portal development that helped them update the two different online management account websites to one platform and made their customer service better.


Suez is a waste and water management company in Australia. Their company website allows customers to perform self-service scheduling, new service requests, and access reports to save the environment. Thus they succeeded in being the number one with an improved customer service portal.

Marines, Federal government Portal

This company website offers custom home pages for applicants to access different forms with the feature of submitting questions to the Marine Corps and watching videos on demand.

Stanford University AXESS, Student & faculty Portal

Stanford University has its platform named AXESS for accessing information and record transactions. Functions such as enrollment, teaching & grading, administrative processes, training are all included.

Saint-Gobain, Intranet

This Saint-Gobain needed a portal to process files & patents that help them with speed & precision. So they want the Portal so that users can manage their content on their own. Thus with the improvement, users can contribute while having access to documents and collaborate with platform communities through portals.

There are many company website templates available on the internet. It can guide you to make your company website better. Various factors are to be considered while selecting the right portal solution for your business. The right Portal will help to connect with your customer and improve their overall experience. Thus choose the Portal that suits your requirement.

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